Sunday, December 21, 2014

Ensuring Customer Success with a Technical Relationship Manager [feedly]



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Ensuring Customer Success with a Technical Relationship Manager
// Citrix Blogs

The #1 Reason to Add a TRM to Your Citrix Environment In the world of virtualization, and frequent operating system updates, there will always be applications that present compatibility issues.  When an organization is running critical applications and is experiencing an outage, the cost of the problem can far outweigh the cost of having a proactive support contract in place.  Adding a Technical Relationship Manager…

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