Tuesday, March 10, 2015

Hosted Workspace Self-Provisioning Satisfies End Users – Or Why CloudPortal Services Manager is Vital for Scaling a DaaS Business [feedly]



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Hosted Workspace Self-Provisioning Satisfies End Users – Or Why CloudPortal Services Manager is Vital for Scaling a DaaS Business
// Citrix Blogs

    Service providers who are still taking help desk calls for adding new apps, resetting passwords, or removing users are impacting their overhead and customer service. Automation and delegation of tasks help streamline a service provider business while providing better customer service for the Desktops-as-a-Service (DaaS) offerings. It's 2015 – think of how many personal services you have automated with an online portal instead…

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