Tuesday, May 5, 2015

Bringing Back the Forgotten Art of Talking with Your Customers [feedly]



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Bringing Back the Forgotten Art of Talking with Your Customers
// Citrix Blogs

As part of my job on the Customer Experience Design team at Citrix, I'm often asked to facilitate events to help Citrix employees better understand our customers. This is part of an ongoing effort to maintain our focus as a human outcomes company. At the end of the day, we believe (as I'm sure many of you do, too) that our success depends on delivering…

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