Friday, February 17, 2012

Cost Reduction and Revenue Generation: Why GoToManage Is Taking Off with Service Providers #citrix

Cost Reduction and Revenue Generation: Why GoToManage Is Taking Off with Service Providers:
As a cloud service provider, your customers and your datacenter could be anywhere – your home city, another state, even another county. So how will you effectively manage and support them when trouble arises? Long help-desk sessions take time and lead to customer dissatisfaction and on-site troubleshooting is expensive and does not scale. That’s why many Citrix Service Providers have turned to Citrix GoToManage and GoToAssist for their management and support solutions. GoToManage enables you to manage multiple sites and users from a single pane, provide live remote support to your customers, control unattended servers in the datacenter and remotely monitor the health of your environments. During this webinar, Frank Kauffman, VP of Business Development, and Brian DeHaaff, Sr Product Line Director with Citrix Online will help you understand how to simplify management, increase customer satisfaction and lower your support costs.
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Length:47:46

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