Microsoft to tie Yammer, Skype to its CRM application:
Microsoft is preparing to release an update to its Dynamics CRM Online software that will feature a new user experience as well as tie-ins to its Yammer social networking software and Skype communication platform, the company announced Thursday.
In addition, Microsoft is planning to release a mobile CRM application in mid-2013 that will run on Windows 8 and iPad devices, said Seth Patton, senior director of product marketing.
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