Thursday, August 21, 2014

Anticipating Where Customers Will Be, Not Where They Are Today [feedly]



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Anticipating Where Customers Will Be, Not Where They Are Today
// Citrix Blogs

OK, summer is almost over, and being an avid Flyer's fan, I start thinking about hockey and if the Flyers will ever be great again – you know, winning Stanley Cups. In hockey being great, as the iconic Wayne Gretzky once said, is playing where the puck is going to be, not where it is.  Being great in hockey is a lot like being a…

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